• The Access database is the program most often used in the Arizona State University museum system for archiving and I have become very versatile in its use.
• I use Excel spreadsheet extensively for tasks as varied as tracking collections that are being displayed to payroll.
• Outlook Express is used extensively for mail and for maintenance of contact files that have thousands of entries.
• I am very familiar with PowerPoint and am versatile in presentation creation in this program.
• MapInfo is a special program used to find identifying information, such as latitude and longitude, tax information, and ownership information, about parcels of land.
• Microsoft Word is the program I use most often for word processing and I am very familiar with most of its properties. I can use Microsoft Works as well, but do not like it as much.

PEOPLE SKILLS:

• Patience: I have learned that patience can go a long way toward reaching a satisfactory conclusion to any problem. In fact, a little patience probably shortens the process as I tend to get to the heart of the situation by asking questions.
• Perserverance: I have found that things aren't always where they should be--especially in the museum archives--but they are always somewhere. If I perservere I am likely to find that piece of information that will make sense of everything else.
• Curiosity: I have learned that people trust me more because they believe I am interested in the same things they are. And, actually, that is almost universally true. I find people's interests fascinating, which is one of the reasons I am interested in history, psychology, and in pursuing museum studies.